Support

Talk to the Academy

One form for learners, employers and anyone checking a credential. Tell us which of those you are and what you need, and it reaches the team that can answer it.

Email us directly

adminweb@gepafrica.com

Anything sent through the form below arrives at the same place, with the enquiry type already attached.

What each enquiry type is for

Learner support Enrolment, access to a course you have paid for, assessments and progress.
Corporate training enquiry Putting a team or a cohort through the Academy, and what that involves.
Certificate support A certificate that will not verify, or a name that needs correcting on one.
Technical support A page that will not load, a video that will not play, a login that will not take.

Checking someone's credential?

You do not need us for that. Every GEPA certificate has a public verification page — enter the number and it answers immediately.

Verify a certificate

Send an enquiry

Your name

Email We reply to this address.

Organisation (optional)

Enquiry type This decides who reads it first.

How can we help? If it is about a specific course or certificate, name it here.

Your message is stored with the Academy support team and is not published anywhere.